Returns

Eligibility: We accept returns for damaged or defective products. If you receive a damaged or incorrect item, please contact us within 2 days of receiving the product.

Contact our customer support team at support@trendposter.shop within 2 days of receiving your order.

Provide your order number, a description of the issue, and, if possible, photographs of the damaged or defective item.

Our team will review your request and, if approved, provide instructions for returning the item.

Conditions:

Items must be returned in their original packaging.

Customized or personalized items are non-returnable unless they arrive damaged or defective.

Refunds

Eligibility: Refunds are processed for returned items that meet our return criteria.

Process:

Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days.

Shipping Costs:

f the return is due to our error (e.g., incorrect or defective item), we will cover the return shipping costs.

For all other returns, the customer is responsible for return shipping costs.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange a defective or damaged item for the same product, contact us at support@trendposter.shop within 2 days of receiving your order.

Non-Returnable Items

Customized or personalized products.

Items marked as final sale.

Gift cards.

International Returns

International customers should contact our customer support team at support@trendposter.shop to initiate a return.

Return shipping costs for international orders are the responsibility of the customer, unless the item received was incorrect or defective.

Need help?

For any questions or concerns regarding returns or refunds, please contact our customer support team at support@trendposter.shop.